Refund policy

RETURN / REFUND POLICY (T&C)

•  We don’t accept returns or refunds. We take customer satisfaction seriously and it is our utmost priority. So we can exchange with other products.
•  For exchanges, unpacking video is a must. 
•  We do not accept cash refund requests on any products sold at any time. We offer store credit that can be used anytime.
•  If you are not satisfied with what you received, replacement will be accepted within 7 days from the date of delivery.
•  Kindly go through Exchange & Return Policy to understand more about exchange policy.

ITEM ELIGIBLE FOR EXCHANGE

• If you are not entirely satisfied with your order (in terms of manufacturing defects, wrong product sent by us), and would like a replacement, we will replace it with a different item or available item(s) on eligible orders.
•  The items you are returning must be unwashed and unused, with original clothing tags
•  Replacements for your orders will be processed once the original items are received and pass the quality checks, and are approved for exchange.

Refund Policy

• Upon receiving and inspecting the returned item, we will notify you of the status of your refund.
• Approved refunds will be processed to the original payment method within [5 to 7 business days].

Shipping charges (if any) are non-refundable unless the item received was damaged or incorrect.

Exchanges

We currently do not offer direct exchanges. Please initiate a return and place a new order for the item you want.

Non-Returnable Items

Items marked as “Final Sale” or those purchased during promotional events may not be eligible for returns. Please check product details before purchasing.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please reach out to us within 24 hours of delivery for assistance. We will arrange for a replacement or refund based on availability.